Manage your user account

Learn how to log in, edit your profile, recover your password, and manage your personal information.

Creating an account

Find information about account creation and the benefits of a user account here.

Logging in to your account

On the mobile app

Go to the Profile section at the bottom right of your app, then click on “Log in”.

On the Web version

Simply click on the green “Log in” button at the top right.

Editing your profile information

You can edit your information at any time.

On the mobile app

Go to the Profile section (👤), then click on your username at the top.

On the Web version

Click on your name at the top right, then on “My account”.

Once the changes are made, press “Update”.

Editing or hiding your first and last name on observations

You can only edit your first and last name displayed on future observations.

You cannot change the author’s name on your old observations; you will need to delete them and re-do them.

To edit your first and last name, please refer to the previous section.

If you wish to remain anonymous, delete your first name and/or last name from your profile. Your username will then appear instead of your real identity on your next shared observations.

Recovering your password

On the mobile app and on the Web version

Once on the login page/screen, press “Forgot password?”. Enter your email address, then the green button below.

You should receive an email within 5 minutes; please check your spam if you don’t.

Deleting your account

To delete your account, open your profile by following the previous instructions, then click on “Delete my account”.

Confirm your password, then click on “Delete my account”.

⚠️ Once your account is deleted, your data will be anonymized and all your old observations will still be visible, but without your first/last name or username.

If you wish all your data to be completely deleted, please contact us.